FAQ’s

Payments

What Payment Methods Are Accepted?

We accept credit cards via Stripe payment processing. We also accept PayPal

Do you accept international credit cards?

Stripe payments accept:

  • Visa.
  • Mastercard.
  • Maestro.
  • American Express.

Do you charge sales tax on any item?

All prices are inclusive of tax.

Shipping & Returns

I want to return my purchase! What do I do?

Please email mel@thecrystalhall.com.au to discuss your order if you are unhappy with the purchase.

How Can I Cancel Or Change My Order?

Please get in touch with Mel as soon as possible.

Once the order has been sent out it cannot be cancelled however you can return the item for a refund.

How can I get assistance if I need it?

Email Mel to discuss your order if you require some assistance

Contact

Still have questions?